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Service and maintenance

Keep your parking system running

Regular maintenance keeps platforms, lifts and controls safe and avoids costly downtime for residents and tenants. WVIP services the systems it installs and can take over maintenance of existing systems.

01 — What we cover

One team for the life of the system

Parking platform system in a finished underground garage
01

Planned maintenance

Scheduled visits to inspect and adjust platforms, lifts, drives and safety devices, so small issues are fixed before they stop the system.

Storage aisle of an automated parking system
02

Breakdown support

If the system stops, call our service team. Where the system allows it, we start with a remote reset and can move cars remotely; if that does not solve it, our technicians come to site.

Mechanical stacker holding a car in a residential garage
03

Repairs and upgrades

Repairs and replacement parts, plus upgrades for ageing controls and equipment when a system needs more than routine care.

02 — Service model

Built for the life of the building

24/7 coverage

Our maintenance team is on call around the clock, every day of the year.

On-route service vehicles

Fully stocked and GPS-tracked, so parts travel with the technician.

Certified technicians

PLC-trained, and because WVIP installs the systems, they already know the site.

Remote monitoring

Many issues are diagnosed remotely before anyone has to travel.

On call 24/7

When a system stops, residents notice by morning. We answer around the clock.

Fully stocked, GPS-tracked service vehicles on the road and certified, PLC-trained technicians who already know the systems we install.

03 — Who we work with

Property managers, boards and owners

We work with property managers, condominium boards and building owners who are responsible for mechanical and automated parking.

Switching from another provider? Send us the system details and a copy of your current agreement. We will review the equipment, visit the site if needed and propose a maintenance plan and price.

More for property managers and owners →

04 — Service request

Ask about a service agreement

Tell us about the building and the system. We will get back to you to discuss a visit and a maintenance plan.